Intelligence for assets and operations — AssetIQ and BusinessOS by Malden Hall.

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MALDEN HALLProperty • Operations • Technology

MALDEN HALL BUSINESSOS · CRM • WORKFLOW • OPERATIONAL INTELLIGENCE

A configurable operating system for the way your organisation actually works.

CRM is one module. BusinessOS connects customers, processes, people and sites — and turns everyday operations into operational intelligence.

Discuss BusinessOS WorkforceOS

MODULES

Connected modules on one operational data layer.

Start with the modules you need. Each shares the same customers, workflows, documents and reporting.

CRM

Customers • leads • opportunities

Workflow

Cases • tasks • approvals

Workforce

People • roles • locations

Sites

Multi-site operations • checks

Documents

Records • evidence • templates

Intelligence

Dashboards • alerts • exceptions

OPERATING MODEL

Connect customers, processes, people and sites in one configurable platform.

BusinessOS adapts to your operating model rather than forcing your organisation into a generic CRM workflow.

CustomersContacts • pipeline • service
ProcessesCases • tasks • approvals
PeopleTeams • roles • ownership
SitesLocations • checks • incidents
Configurable business data + workflow layerForms • rules • assignments • documents • automation • permissions
Operational intelligenceDashboards • alerts • exceptions • trends

BUSINESSOS MODULE · WORKFORCEOS

Operational intelligence for multi-site businesses.

WorkforceOS is a specialist BusinessOS module — sharing the same customers, workflows, documents and reporting layer. Head office sets the standard; every site works to it; management sees what is happening.

AssignmentsRecurring tasksInspectionsIncidentsEvidenceEscalations
Head officeStandards • oversight • reporting
Site APeople • tasks • checks
Site BPeople • tasks • checks
Site CPeople • tasks • checks
WorkforceOS operational layerAssignments • recurring tasks • inspections • incidents • evidence • escalations
Management viewCompletion • exceptions • trends • site performance

POSITIONING

Not another CRM.

vs generic CRM

Customer and sales records.

BusinessOS adds configurable workflow, operations, sites and workforce context.

vs point workflow tools

Solve one process.

BusinessOS connects multiple processes through a shared operational data layer.

RUN YOUR OPERATIONS

Built around how your organisation really works.

We begin by mapping your processes, then configure BusinessOS around them. Tell us about the workflows you want to connect.

Talk to us about a pilot Explore AssetIQ