Intelligence for assets and operations — AssetIQ and BusinessOS by Malden Hall.

MALDEN HALLProperty • Operations • Technology

PROPERTY • OPERATIONS • TECHNOLOGY

Intelligence for assets and operations.

Malden Hall connects property expertise with practical digital systems — turning fragmented information into structured, actionable intelligence.

THE COMMON PROBLEM

Critical information is scattered across documents, spreadsheets and disconnected systems.

We address the same structural problem in two different operating environments: the physical asset and the organisation that runs it.

Property information

SurveysCertificatesDrawingsMaintenance recordsSpreadsheetsEmails / reports

Business information

CustomersCases / opportunitiesTasks & approvalsWorkforce / sitesDocumentsOperational reporting

Fragmentation

Duplicate effortPoor visibilityInconsistent recordsSlower decisions

OUR COMMON PRINCIPLE

01Structure what is fragmented
02Make it usable
03Keep it actionable

ONE COMPANY. TWO INTELLIGENCE PLATFORMS.

Two focused platforms with a shared data-and-intelligence philosophy.

AssetIQ for physical assets. BusinessOS for customers, workflows and operations.

Understand your assets

MALDEN HALL ASSETIQ

AssetIQ

Property & Asset Intelligence

Transforms fragmented property information into a structured, evidence-backed digital asset record.

Asset recordDocumentsConditionComplianceRiskActionsPortfolio intelligence
Explore AssetIQ
Run your operations

MALDEN HALL BUSINESSOS

BusinessOS

CRM • Workflow • Operational Intelligence

A configurable business operations platform built around the way your organisation actually works.

CRMWorkflowWorkforceSitesDocumentsAutomationAnalytics
Explore BusinessOS

ASSETIQ

Property information is fragmented — the asset record should not be.

AssetIQ organises technical property information around the asset, not around the document it came from. Every important fact stays traceable to its evidence.

From “where is the information?” to “what does this asset need?”

See how AssetIQ works
SurveyCondition / defects
CertificateCompliance / expiry
DrawingLocation / configuration
ReportRisk / recommendation
SpreadsheetCost / schedule
MaintenanceHistory / action

ASSETIQ DIGITAL ASSET RECORD

One property-centric record that connects:

  • Source documents
  • Extracted facts
  • Condition & defects
  • Compliance evidence
  • Risks & actions
  • Change / expiry history

BUSINESSOS

A configurable operating system for the way your organisation actually works.

CRM is one module. The larger proposition is connected business operations — customers, processes, people and sites in one configurable platform, with WorkforceOS for multi-site businesses.

CRMCustomers • leads • opportunities
WorkflowCases • tasks • approvals
WorkforcePeople • roles • locations
SitesMulti-site operations • checks
DocumentsRecords • evidence • templates
IntelligenceDashboards • alerts • exceptions
Explore BusinessOS

SHARED TECHNOLOGY

Different products. Shared platform capabilities.

A common technical foundation reduces duplication while each product keeps a clear purpose — with security, permissions and auditability designed in from the start.

Explore the platform
ExperienceAssetIQ workspace • BusinessOS workspace • mobile / web
Workflow & rulesTasks • approvals • exceptions • alerts • automation
IntelligenceSearch • extraction • classification • dashboards • analytics
Core dataAsset records • customer records • documents • evidence • audit history
IntegrationsEmail • storage • finance • property data • APIs • identity
Security • permissions • auditability • configurable data models

POSITIONING

Not another CRM. Not another document repository.

We lead with intelligence, evidence and configurable operations.

AssetIQ

Document repositories store files.

AssetIQ structures asset facts and keeps them linked to evidence.

AssetIQ

Property systems manage specific processes.

AssetIQ creates a property-centric intelligence layer across fragmented information.

BusinessOS

Generic CRMs hold customer and sales records.

BusinessOS adds configurable workflow, operations, sites and workforce context.

BusinessOS

Point workflow tools solve one process.

BusinessOS connects multiple processes through a shared operational data layer.

ADVISORY & IMPLEMENTATION

Software backed by property, technical and digital expertise.

Our consultancy teams map processes, migrate data, configure the platforms and provide specialist advice — or support your projects directly.

Building-Project Development

Feasibility, planning, coordination and delivery support across residential, commercial and mixed-use projects.

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Professional & Technical Services

Technical due diligence, programme assurance and operational improvement for complex decisions.

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IT Consultancy

Digital strategy, systems delivery and technology risk — aligned to how your organisation operates.

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EARLY PARTNERS

Start narrow. Prove value. Expand.

We are working with early partners to shape the first AssetIQ and BusinessOS workflows — using controlled data and agreed measures of success. If fragmented information is slowing your decisions, let’s talk.

Talk to us about a pilot

LATEST INSIGHTS

Practical thinking for complex decisions

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MALDEN HALL

Understand your assets.
Run your operations.

Two focused platforms. One shared principle: turn fragmented information into trusted, actionable intelligence.